frequently asked questions
You have questions? We have answers.
We’ve received your order. If we forsee any issues with it, we will contact you. However, if you have any questions or changes, feel free to call or email us. We will do our best to accommodate you.
Orders marked as “Being Packed” are currently being prepped for shipping and will leave the warehouse within 24 hours on a weekday and 48 hours on a weekend. An order cannot be canceled once it is marked “Being Packed.”
We receive shipments from most of our manufacturers on a weekly basis. Backorders typically take 14-21 days. As soon as the item(s) arrive at our warehouse, we will expedite the processing of your order. You will receive a confirmation email with a tracking number once it ships. Your credit card will not be charged until your order has shipped. Should your order be delayed beyond the anticipated time, we will contact you with more details.If you have any questions about your order,please sent manage to skype:rtvrxd or E-mail:email@example.com
We gladly accept Visa, Mastercard, American Express, Discover Card, and Paypal.
Orders can only be placed via the website www.anggee.com
The item page and checkout will state if an item is in stock or on backorder. We try our best to ensure that all items are constantly in stock. However, if an item is out of stock, we usually expect it to be delivered in 5-10 business days. Most of our manufacturers send shipments on a weekly basis. We will contact you within 24 hours (not including weekends or holidays) if the items are backordered.
We do not accept personal checks.
If it’s “Being Processed,” please sent manage to us immediately. Once an order shows that it is “Being Packed,” we cannot cancel it.
In some cases, special orders can be placed for items that are not usually found on the website. Please contact Customer sent email us at firstname.lastname@example.org and we will be happy to assist you.
We will ship your order via DHL to your local post office for delivery to your door by USPS or via UPS. We ship via DHL and USPS to P.O. Boxes, APO/FPO addresses. We offer free shipping on all U.S. orders, including Alaska and Hawaii, and low flat rate shipping to other countries. The minimum for shipping offers does not include e-gift cards, since those are not physically shipped.
Orders for in stock items being shipped via UPS (2 Business Day or 1 Business Day) are shipped same day if placed before 2pm EST, excluding weekends and holidays. Due to our extensive selection of styles, sizes and colors, some items may be periodically backordered. We will contact you within 24 hours (not including weekends and holidays) if any portion of your order is backordered. Once your order has shipped, we will send you an email confirmation including a tracking number. Please click here to view shipping methods and transit times.
All packages are shipped discreetly in plain packaging. There are no stickers or promotional slogans on the packaging other than those of the carrier.
Yes. We ship to APO and PO Box addresses using DHL and USPS.
Temporarily we only ship complete orders. This means that your order will ship when all items are received at our warehouse. We will charge your method of payment when your complete order ships.
Unfortunately, we do not accept third party billing at this time.
We offer shipping to the following countries:
|Belize||Greenland||Netherlands||Trinidad and Tobago|
|Bulgaria||Guyana||Norway||United Arab Emirates|
|Canada||Hong Kong||Panama||United Kingdom|
|Cayman Islands||Hungary||Paraguay||United States|
|Cyprus||Italy||Saint Kitts and Nevis|
|Czech Republic||Jamaica||Saint Lucia|
To return an item, please view our complete Return Policy to make sure that the item(s) meet our returns criteria and instructions. Once processed, we will issue a credit for the returned items onto the credit card that was originally used.
Considering the delicate nature of our merchandise, we do not allow exchanges. Please contact our Customer Care center with any questions or concerns.
The return form can be found on the back of the invoice included in your order. If you no longer have the original invoice, please call customer service to request a return form.
All clearance items are clearly marked on the website and on your receipt.
Once we receive your return, it may take up to 2 weeks to process. When we process it, we will email or call you to let you know that your card has been credited. Credits can take up to 72 hours to post to your card depending on the type of card and issuing bank.
privacy & terms
Yes! We take security seriously. All transactions are 100% secure and your information privacy is our most important concern. When you submit sensitive information, such as your credit card number, the information is encrypted and protected using SSL, the best encryption software currently available in the industry. In addition, our website participates in the Norton secured powered by VeriSign program.
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Anggee operates entirely online and does not currently have any retail locations. To view our latest products, please visit our complete catalog on the website.
Due to our frequently expanding list of products, we currently do not have a printed catalog. All of our products can be found on the website.
Our mail-in rebate promotions are offered through the manufacturer of the product. To take advantage of the rebate, simply mail the completed Rebate Form to the manufacturer with your receipt and they will send you the rebate or product specified. If you have any questions about mail-in rebates, feel free to contact us and we will refer you to the correct manufacturer. The Rebate Form was either emailed to you in your order confirmation and shipping confirmation or a paper coupon was included in the shipment. To download the coupon again, you may do so from the product description page.